Contact

Contact Us

Thank you for your interest in Coverkari! We're here to help with any questions or concerns you may have about our electronic device protection covers.

Get In Touch

We'd love to hear from you! Whether you have a question about our products, need assistance with an order, or want to provide feedback, our team is ready to assist you.

Contact Information

Email

info.coverkari@gmail.com

For all inquiries including:

Order status and tracking
Product information and compatibility
Exchange and return requests (must include unboxing video)
Payment and shipping queries
General questions and support

Response Time: We aim to respond to all emails within 24-48 hours during business days.

Instagram

@coverkari

Latest product launches and updates
Special offers and promotions
Quick responses via Direct Messages
Behind-the-scenes content
Customer reviews and testimonials

DM Response Time: We typically respond to Instagram messages within a few hours during business hours.

Business Hours

Monday to Saturday: 10:00 AM - 6:00 PM (IST)
Sunday: Closed

Note: During festival seasons and public holidays, our response time may be slightly longer. We appreciate your patience.

Before You Contact Us

To help us serve you better, please have the following information ready when reaching out:

For Order Inquiries:

Order number
Date of purchase
Product name/model ordered
Delivery address

For Exchange Requests:

Order number
Unboxing video (mandatory - showing sealed package to opened product)
Clear description of the issue
Photos of the product received

For Product Questions:

Your device model and specifications
Specific product you're interested in
Any compatibility concerns

Frequently Asked Questions

Before contacting us, you might find answers to common questions below:

Q: How long does delivery take?
A: Standard delivery takes 4-8 business days depending on your location. Delivery may be delayed during festivals and public holidays.

Q: Do you offer refunds?
A: We do not offer refunds. We only provide exchanges for incorrect products received, provided you submit an unboxing video within 48 hours of delivery.

Q: How do I track my order?
A: You'll receive tracking information via email and SMS once your order is shipped.

Q: Do you ship outside India?
A: Currently, we only ship within India.

Q: How do I know which cover fits my device?
A: Each product listing includes detailed compatibility information. Please verify your device model before ordering. Contact us if you're unsure.

We Value Your Feedback

Your satisfaction is our priority. If you have suggestions, complaints, or compliments, we'd love to hear from you. Your feedback helps us improve our products and services.

Connect With Us

Stay updated with Coverkari:

📧 Email: info.coverkari@gmail.com
📱 Instagram: @coverkari

Customer Support Hours:
Monday - Saturday: 10:00 AM - 6:00 PM IST
Sunday: Closed

We look forward to hearing from you and helping you protect your valuable electronic devices!

Team Coverkari